Why Government Work Feels Broken—And How the Amorphic Data Platform Can Help Fix It

Why Government Work Feels Broken—And How the Amorphic Data Platform Can Help Fix It

Introducing Amorphic: A revolutionary data foundation built specifically for the complexity of public sector. It delivers everything you need—decoupled data integration, transformation, governance, AI, and automation—in one secure, transparent, scalable solution that deploys in minutes, not months. You own your data and your own data destiny.

 

Demoralized employees. Frustrated constituents. Expensive and outdated systems that don’t talk to each other.

No one intended for public service to feel this way. But today, far too many government workers spend their days buried in spreadsheets, duplicating work across disconnected systems, or waiting on data they can’t easily access—all while trying to serve communities with increasingly complex needs and an increasingly complex and continuously changing policy landscape.

It doesn’t have to be this way.

At Cloudwick, we believe government work should feel impactful and strategic. Empowered by the right technology, not buried under it. That’s why we built Amorphic—a data foundation platform that brings together data, AI, and automation to simplify and modernize government services, gives you ownership and control of your data and your data destiny, all within the secure Amazon Web Services (AWS) environment agencies already trust.

The public sector doesn’t need more tools. It needs the right ones. Enter Amorphic.

It’s no secret that many agencies at every level of government struggle with outdated technology. Much of this technology is inefficient during normal operations and struggles to keep up with changing policy needs. During increased demand, such as a spike in unemployment, a pandemic, a natural disaster, or the rollout of a new benefit, these systems are prone to collapse. 

An all too poignant example of this was the persistent failure of unemployment insurance systems to process new applications during the “Great Recession” in 2008. Despite hundreds of millions of dollars invested in unemployment insurance systems, most states’ systems failed when citizens needed them most. Websites crashed. Improper payments increased by 100%. Applications took months to process. Electronic systems were abandoned in favor of paper. 

Today, public agencies are still investing hundreds of millions of dollars in technology. For example, at the state and local government level, IT spend is predicted to exceed $153 billion in 2025, which marks about a six percent increase over 2024. 

But taxpayers don’t exactly get $153 billion worth of return on that investment. Whereas, imagine if that same amount of money was invested in a tech startup trying to solve the same problems.

This is no single person’s fault. Rather, it’s the compounding result of decades of taking the wrong approach to building the processes and systems needed for government work. It will take significant effort and investment to build a faster, smarter, adaptive technology foundation for the future—and it’s on all of us to make that happen.

Because these outdated tech systems aren't just expensive. They also carry significant risks, including known security vulnerabilities, unsupported hardware and software, and operational inefficiencies that slow down essential government functions. 

Too often, government agencies are stuck choosing between these outdated legacy systems or complex modernization projects that require massive engineering teams and months (or let’s be honest, years) to implement. Meanwhile, their constituents’ needs are immediate. Government projects fail at alarmingly high rates, which makes keeping those legacy systems—that at least sort of work—seem like the least risky option for organizations already struggling to deliver on increasing demands.

Amorphic helps change that.

Amorphic is a cloud-native Data Platform-as-a-Service (DPaaS) built specifically for government and public sector agencies. Think of it as the intelligent glue that connects your data, simplifies your processes, and makes advanced tools—like Generative AI and intelligent document processing—accessible and usable, right now. And without the massive headache and huge undertaking to launch.

Amorphic allows users to orchestrate known, advanced, and reliable AWS services in their own environment. No hidden proprietary black boxes or dependencies.

With Amorphic, agencies can:

  • Consolidate and clean siloed data into a single, governed, secure environment
  • Automate manual tasks like approvals, document extraction, and classification using AI
  • Deploy in minutes, not months—with no large engineering team required
  • Control their data completely, keeping everything inside their AWS environment
  • Enable staff to focus on high-impact work, not repetitive tasks

In short, imagine if you could save millions of dollars and thousands of hours by using Amorphic. A 2023 study by Forrester found that investments in data and data integration by government agencies would decrease costs, reduce exposure to data risk, and create process savings at roughly five times the rate of the direct savings while increasing the productivity of the workforce. Win-win.

The best time to invest in Amorphic was yesterday. But the second-best time is today.

Amorphic is built by people who understand government agencies

Cloudwick is led by former government leaders and top data engineers who have experienced the challenges (and rewards) of public service firsthand. We know the pressure to modernize is real. We also know that change can feel risky—especially when budgets are tight, scrutiny is inevitable, teams are already stretched thin, and data security is paramount.

That’s why Amorphic is designed specifically for mission-critical, highly-regulated government environments—with end-to-end security, governance, and compliance controls baked in.

And we don’t just deliver a platform. Through Cloudwick Professional Services, we partner with your team to assess your needs, accelerate your cloud migration, and implement modern data activation strategies that fit your mission, your timeline, and your team’s capacity. Learn how we did this with the Hawaii Department of Law and Enforcement in this case study.

If you need managed support to get started (or keep going), we’ve got you. But we also want to train you and eventually work ourselves out of a job. Really. 

We’re not just a technology provider. We pride ourselves on being true strategic partners for our customers in government and public agencies. Your work is critical to society, and our goal is to do all the heavy lifting when it comes to data management and activation so your team can focus your specialized skills on the specific needs of constituents.

Now is the time for government agencies to modernize their data practices. Amorphic can help.

Until recently, many government processes couldn’t be automated because they relied heavily on human judgment, domain expertise, and contextual understanding. Traditional technology wasn’t equipped to handle that level of nuance and decision-making.

But now, with the rise of more capable AI and automation tools, technology (like Amorphic) is perfectly positioned to help government agencies automate tedious, repetitive tasks and free up employees to focus on more high-impact functions.

However, those promising new technologies (like GenAI) won’t work without a solid data foundation. That’s where Amorphic comes in. With the Amorphic data and intelligent automation platform, public agencies can leverage large language models throughout their organizations, without tearing out all of their legacy applications. 

There is no better time than the present for public agencies to modernize their data management and activation practices. The agencies that invest in future-welcoming technology (like Amorphic) now will be better positioned to handle evolving technologies, shifting constituent needs, and future crises with speed and efficiency.

Amorphic was built by data experts for public agencies that are focused on delivering outcomes, not managing large teams of data or cloud engineers. This allows organizations to quickly build a modern data architecture no matter where they are in their data journey—and use it as the data fabric between applications, agnostic to the ingest or output data formats.

Generative AI changes the game—but only if it’s built on a solid data foundation like Amorphic

Generative AI has the potential to transform how government work gets done. It can take over low-value, high-volume tasks, freeing up staff to focus on more meaningful work. This would have a huge impact on government agencies that serve hundreds of thousands (if not millions) of people and often get bogged down with slow processes and outdated technology. 

However, AI automation depends on having access to high-quality, well-managed data. Governments often have plenty of data, but it’s fragmented, inconsistent, and hard to use. There’s little coordination, and teams lack visibility into what others are doing.

The solution is to put data “under management,” e.g., identify the most important data, clean it, govern it, and make it usable. That’s how you build a foundation for smarter decisions and better service delivery. It won’t happen all at once. But using a block-by-block approach—aligned with a think big, start small mindset—can help organizations make meaningful progress.

With Amorphic, you can build intelligent workflows to streamline approvals, route exceptions, and reduce delays. You can extract structured information from documents, triangulate it against existing records, and automate the entire process—from validation to routing. Or you can securely apply Generative AI to summarize, analyze, or categorize large volumes of text, faster and with fewer errors.

Ultimately, the goal isn’t more tools.

It’s smarter, better, more efficient government that delivers world-class services to its constituents—powered by automation and AI.

Amorphic offers real results with SaaS-like simplicity—minus the limitations and drawbacks

Some government agencies might think, “We can just build our own data management system, right?” You certainly could, of course, but consider how many services and processes you’d need to stitch together to create even a moderately decent replica:

  • Pipelines
  • Data lakes
  • Catalogs
  • Governance tools
  • GenAI orchestration
  • And more

Such an approach would be costly, complex, and extremely time-consuming. Plus, after you spent all that time and money building your own intelligent data management system, you’d also need to spend time and money to maintain it in perpetuity. And you’d likely have to hire an entire data engineering team to do all of that. 

Can you imagine making that case to senior leadership? Or defending it to constituents?

For example, while they’re a private company, BKV found that using Amorphic was 1,600 percent faster than if they’d developed their own custom-built solution and that it was $5.9 million cheaper over a three-year period.

That’s why we built a new version of Amorphic specifically for government agencies. It offers public agencies all of the aforementioned services and integrations in one unified, pre-integrated, and automated platform, where all the heavy lifting is handled by our team here at Cloudwick. It’s more efficient and a better use of taxpayer dollars.

No vendor lock-in. No hidden complexity. Just the tools you need to build the government systems your employees want to work in—and your constituents want to rely on.

Ready to simplify, modernize, and empower your agency?
Let’s talk.

Talk to us about your challenges, and we’ll show you how we can help.